FAQ's
Production Time
All Emma Rachel products are custom made to your order, we do not carry any stock. Generally, items will be ready to ship in 2-3 working days.
Shipping
For a limited period, Emma Rachel is offering free worldwide shipping.
U.S. and Canadian customers receive their order via Fedex.
U.K. customers receive their orders via Royal Mail or Fedex UK if the order is large / bulky.
Other parts of the world vary - but will be served by Fedex, DHL, UPS or TNT depending on the most convenient option.
All orders will be accompanied by a tracking number for your peace of mind.
Returns
In the unlikely event that your order arrives faulty, please contact us with details.